Frequently Asked Questions

Here are a few frequently asked questions that may supply
a solution to the problem you have.
If not, please feel free to contact us.


Q: I Cannot install the software I've downloaded
from your site:

A: Check if you are using Windows 3.x, 95 or
NT. If you cannot download the file correctly, try
again later or contact technical support.

Q: What kind of Network server do I need for
Netpresenter?

A: Netpresenter 2.0 works on any server as long
as it supports a network drive for Windows
(3.x/95) clients (e.g. NT, Novell, Vines etc).
Netpresenter 3.0 also has FTP and HTTP
support and works on any intranet- internet
server as well.

Q: I tried to save a presentation created with the
editor to an network drive but I'm missing all the
pictures.

A: Save your presentation using the Copy
Command in the Netpresenter editor File menu
this ensure the whole presentation is transferred
and not just the script.

Q: Text files linked to a presentation using the
Insert File at Runtime feature in the Text tab are
not updated in Netpresenter 2.0.

A: These files are only updated when the
presentation itself updates as well, this will be
changed in Netpresenter 3.0.

Q: I am unable to put text or pictures on the part
of the screen I want.

A: Use Netpresenter Objects. In the Editor draw
a square with the drawing program and then
insert your text or picture there. For more
information check the manual or the onboard
help of the editor.

Q: How Can I limit the size of a presentation?

A: Use the background gradients when possible.

You can minimize the bandwidth and storage
demands on your network by using the built-in
color gradients instead of bitmaps. These
gradients only require one line in the channel
script and will take up much less room than
equivalent backgrounds which have to be
downloaded on the network and stored on each
machine that uses the presentation.

A: Use small bitmap tiles when possible.

You can instruct the program to tile small
bitmaps to create a background. This can mean
smaller network bandwidth and storage
requirements. You can create a tiled background
by entering a file path to a tile in the General
property sheet and choosing the Tile option.

Q: What if a multicolor object appears as a solid
color?

To create objects with multicolor gradients, the
system uses Windows region clipping.
Occasionally, the program will render a
multicolor object as a solid color because there
may be insufficient Graphics Device Interface
(GDI) heap space to create the region. This can
sometimes occur when the program tries to
render a large polygon with a lot of points or if
some of the points are located outside of the
slide. It is much less likely to happen when the
computer is running Windows 95 because the
GDI memory heap can grow beyond the 64K
limitation of previous versions of Windows.
Q: What if the player takes a long time to show a
slide that includes a 24 bit image?

A: You are probably trying to display the 24 bit
image in a 256 color display mode. To display the
slide, Windows must first convert the 24 bit image
to a bitmap that uses a 256 color palette. This
conversion is often time-consuming. You can
eliminate this process by converting the image to
256 colors. It will not look any different but the
computer will be able to display the slide much
faster. To convert an image, you can load the
image into Paintbrush and save out a copy of the
image as a 256 color bitmap.

Q: How can I get rid of these ugly looking font or
'jaggies'?

A: Use Microsoft Plus! for better looking text
Microsoft Plus! is an inexpensive companion
product to the Windows 95 operating system. It
includes a Font Smoothing option that can improve
the appearance of text on a slide. After installing
Plus!, you can activate the font smoothing by
opening the Control Panel and then selecting
"Display." When the Display Properties window
appears, click on the "Plus!" tab. Check the option
that is labeled "Smooth edges of screen fonts."
When you select "OK," all large screen fonts on
your system are smoothed including the fonts you
use in this program. This feature is only available
with Windows 95.

Q: How Do I create a simple presentation?

A: 1 Select "New" from the File menu.

2 If the property sheets are not displayed, click on
the Properties button (second button from the left
on the toolstrip).

3 If you do not see a slide in the editor, click on
the Slide button (third button from the left on the
toolstrip). You should now see a blank slide with
no text.

4 Click on the "Colors" tab. The Colors property

sheet will appear.

5 Use the "Type" combo box to select a vertical
gradient.

6 Click on the "Text" tab. Enter text into the field.

7 Change the font height by selecting a new value
in the toolbar's second combo box. The editor will
update the appearance of the text on the slide.

8 Click on the "Effect" tab. Select a visual effect.
This effect will be used to control how one of the
players displays the slide.

9 Click on the Add Slide button in the toolstrip
(sixth button from the left). A new slide will appear.

10 Repeat steps 4 through 9 to create new slides.

11 Click on the Preview button (first button from the
left in the toolstrip). The editor will play your
presentation. Click the mouse when you want to
return to the editor.

12 From the File menu, select "Save". Select a
name for your presentation and press "OK".


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